One of the most important parts to putting together Michigan Legal Help is user testing. We get so familiar with the website that we are hyper-sensitive to any changes, and because we know how we want it to work it always works, even if it doesn’t work for others. As we build triage we have
Triage
Triage for the Win
By Andy Kemmer on
The Project
One project that LaDierdre and I are working on throughout the summer is the new system for Michigan Legal Help called triage. It is designed to guide people through the site to get the most relevant information for them without them having to manually search for all of it. This is a summer-long project because the new version of the website is due to go live in September! It makes for a very exciting time indeed at Michigan Legal Help.
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